Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
far location
limited dining options
7.4/10
Very good
Rooms
7.6
Location
6.4
Service
8.2
Dining
7.0
Guest reviews
7.4/10
based on 10 reviews
4/5
based on 259 reviews
8.4
8.4/10 based on 1996 reviews
#7 of 44 hotels in Lingya based on Tripadvisor
John
United States,
April
2024
7.8/10
My stay at the hotel was pleasant overall. The room, though spacious and relatively comfortable, could have used some refurbishing. The service was outstanding, with staff being very attentive and friendly. The location was convenient for walking around, but a bit far from the closest subway station. The dining experience was fantastic with a vast selection of fresh foods. The facilities were well done, catering to all guests' needs.
Rooms
7.0
The room was spacious enough, comfortable and clean.
Service
9.0
The staff was very attentive and helpful.
Location
6.0
The location was near many places for walking but a little far from the closest subway station.
Dining
9.0
The dining experience was excellent, with a vast selection of fresh foods.
Facilities
8.0
The facilities were very well done, catering to all guests' needs.
Aaron
United States,
April
2024
7.2/10
I had a mixed experience at the hotel. The location was convenient, but the room was on the smaller side. The service was friendly, but they struggled with unruly guests. The dining options were decent, with a good selection of Chinese and Western foods, although lacking some variety. The facilities were adequate but not exceptional.
Rooms
7.0
The corner glass-walled room I stayed in was pretty small.
Service
8.0
The staff were very professional.
Location
7.0
The hotel was near many places for walking.
Dining
7.0
The dining experience had a good variety of Chinese and Western foods.
Facilities
7.0
The facilities were adequate.
Lynn
United States,
March
2024
6.6/10
The hotel gives you a mixed bag: it feels like stepping back into the '80s with its room decor, offering a super single bed and a flat-screen TV, but the lack of sound insulation can be a downside. The service staff are professional and friendly, although there were some issues with late-night check-ins. The location may be a bit of a hike to Love River and lacks shuttle services but is conveniently close to a renowned bakery. Dining options lean heavily towards Asian fare with limited Western choices. Overall, it's a comfortable stay with some quirks.
Rooms
7.0
The room décor feels outdated like it's from the '80s. The super single bed is comfortable, and there's a flat-screen TV, but sound insulation is lacking.
Service
8.0
The service staff are polite, competent in English, and very helpful in all matters. However, late-night check-ins may not be as smooth, and small apologies like beer tickets were offered.
Location
6.0
The hotel is a bit far from Love River and lacks shuttle services, but it's conveniently next to an award-winning bakery.
Dining
5.0
The dining options mainly cater to Asian breakfast items with minimal Western choices. The quality is average at best.
Facilities
7.0
The facilities are decent overall but could do with some modern updates and better sound insulation in the rooms.
Raymond
United States,
March
2024
8.0/10
My stay at the hotel was fantastic! The room was spacious, comfortable, and spotlessly clean. The staff were friendly and professional, making my experience even better. The location was convenient for my business needs, although not very close to the MRT station. The dining options were decent but could use more variety. The facilities were well-maintained and added to the overall enjoyment of my stay.
Rooms
8.0
The room was spacious enough, comfortable, and clean.
Service
9.0
The staff are friendly and helpful, providing excellent service.
Location
7.0
The hotel is convenient for business, but it's not that close to the MRT station.
Dining
7.0
The dining experience was okay, with reasonably varied options.
Facilities
9.0
The facilities are top-notch and well-maintained.
clean
far location
Karen
United States,
February
2024
6.6/10
The hotel offers a convenient location for walking to various attractions with a nearby award-winning bakery, but it is a bit distant from the MRT station and lacks shuttle service. The rooms, possibly former smoking rooms, need renovation due to dated decor and a persistent smoke smell. Despite these drawbacks, the service is quite good, with polite staff that handle requests promptly. The dining options, mostly Asian breakfast items, are average at best, with limited western choices. The facilities could use some improvement but are still satisfactory overall.
Rooms
6.0
The rooms were probably smoking rooms in the past, with a lingering smoke smell and dated decor needing renovation.
Service
8.0
The service was quite good and the staff were polite, working wonders to meet requests in a courteous manner.
Location
7.0
The location is a little far from the Love River attraction and the closest MRT station, but it is near several places for walking, including an award-winning bakery.
Dining
5.0
The dining provided mostly Asian breakfast items with limited western food options, making it average at best.
Facilities
7.0
The facilities could benefit from some improvements but are still satisfactory.
Carl
United States,
January
2024
6.0/10
I found the hotel to be a mix of positive and negative aspects. The location is not my preference, being a little far from the closest MRT or shopping area if walking, though it's big with a separate bathtub and shower stall. The service was very friendly, but there seemed to be a lack of control over guests' improper behavior. The dining options provided a wide range of food, but the quality was low in my opinion. The rooms, despite being rather small in the budget single room category, were always well-presented on a daily basis.
Rooms
8.0
The rooms, although rather small in the budget single room category, were always well presented on a daily basis.
Service
7.0
The service was very friendly, but there was a lack of control over guests' improper behavior.
Location
5.0
The location is not my preference and is far to walk from the MRT station, with poor road conditions for bringing luggage.
Dining
5.0
The dining experience had a wide range of food options but was of low quality according to my taste.
Facilities
6.0
Jessica
United States,
October
2023
7.0/10
My stay at the hotel was pleasant overall. The rooms, although on the smaller side, were clean and had comfortable beds with a lovely city view. The staff was friendly and helpful, although they seemed unable to control guests' improper behavior. The location was convenient, being in the center of Taiwan, although not ideal for accessing tourist spots easily. The dining options were satisfactory, offering a mix of Western and Eastern choices. The facilities were decent, but there were some delays in room availability at check-in.
Rooms
7.0
The room, although small, was clean, had comfy beds, and a great city view.
Service
7.0
The staff was friendly and helpful, but had challenges managing guests' behavior.
Location
6.0
The hotel's location in the center of Taiwan was convenient, although not optimal for accessing tourist spots easily.
Dining
8.0
The dining options were satisfactory, catering to both Western and Eastern palates.
Facilities
7.0
The facilities were decent, but there were delays in room availability at check-in.
Sally
United States,
July
2023
8.2/10
The hotel is very comfortable and clean with great amenities, making my stay extremely comfortable. The service was helpful, particularly fixing a broken wheel on my suitcase, though there were some communication issues. The location is near many walking areas and the airport, but safety could be a concern. The dining was excellent with a vast selection of fresh foods but may not be worth the price. Overall, a good value for the money.
Rooms
9.0
The rooms were very comfortable, always well presented, and clean with great amenities.
Service
8.0
The service worked wonders to fix the broken wheel on my suitcase and was generally helpful with enquiries, but there were some communication challenges.
Location
7.0
The hotel is near many walking areas, a shopping district, and is not far from the airport. However, safety could be a concern, and there were delays at the lobby during check-in.
Dining
8.0
Facilities
9.0
The facilities are well-equipped and meet the guests' needs.
Daniel
United States,
June
2023
8.2/10
The hotel rooms were exceptionally spacious, and the bathrooms were just as large, but the sound insulation was not great, allowing outside noise to be heard. The property is well-maintained. The service was friendly and helpful, providing efficient assistance with inquiries and delivering requested services. The location is convenient, with a short ride to the airport, though not ideal for sightseeing at popular attractions. The dining experience offered a wide selection of fresh foods appealing to both Western and Eastern palates, albeit at a higher cost. The facilities were rated highly, providing ample amenities for a comfortable stay.
Rooms
8.0
The rooms were exceptionally big and in good condition, but lacked sound insulation.
Service
9.0
The staff was friendly, helpful, and efficient in delivering requested services.
Location
7.0
The hotel is conveniently located with easy access to the airport but not so great for exploring tourist spots.
Dining
8.0
The dining experience was excellent, catering to both Western and Eastern palates, although at a higher cost.
Facilities
9.0
The facilities provided ample amenities for a comfortable stay.
Ralph
United States,
June
2023
8.4/10
The hotel offers spacious rooms that are always well presented, exceptionally big, and clean and comfortable. The service is outstanding, with a friendly and accommodating staff who excel at every level, from front desks to housekeeping. The location is convenient for walking around, though lacking shuttle service, and there are some safety concerns. The dining experience is excellent, serving a wide range of delicious food. The facilities are top-notch, providing guests with a great experience overall.
Rooms
9.0
The rooms are exceptionally big and always well presented, providing a clean and comfortable stay.
Service
9.0
The service is top-notch, with a friendly and accommodating staff who work wonders to meet guests' needs.
Location
6.0
The hotel is conveniently located for walking around, but lacks shuttle service and raises some safety concerns.
Dining
9.0
The dining experience is excellent, offering a wide variety of delicious food options.
Facilities
9.0
The facilities are top-notch, providing guests with everything they need for a great stay.
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